Contact Us

Have a question, suggestion, or concern? We're here to help. Choose the appropriate contact method below.

Important: We Are NOT a Casino

GameGuard MX is an independent information and affiliate marketing website. We do NOT operate any online casinos, accept wagers, or handle gambling transactions. For issues with a specific casino (deposits, withdrawals, bonuses, account issues), please contact that casino directly.

How Can We Help?

General Inquiries

Questions about our site, casino reviews, or general information

[email protected]

Typical response: 1-2 business days

Privacy & Data Rights

GDPR, CCPA, data access, deletion requests, or privacy concerns

[email protected]

We aim to respond within 30 days (as required by law)

Legal & Compliance

Legal inquiries, DMCA notices, terms of service questions

[email protected]

Typical response: 3-5 business days

Accessibility Issues

Report accessibility barriers or request alternative formats

[email protected]

Typical response: 5 business days

Affiliate Partnerships

Casino operators interested in partnership opportunities

[email protected]

Typical response: 3-5 business days

Responsible Gambling

Concerns about responsible gambling practices or content

[email protected]

Typical response: 1-2 business days

Before You Contact Us

Your question might already be answered. Check these resources first:

🎰 Casino Issues (Deposits, Withdrawals, Bonuses)

We cannot help with casino-specific issues. Contact the casino directly through their customer support (usually live chat or email). If the casino is unresponsive, contact the licensing authority (UK Gambling Commission, Malta Gaming Authority, etc.).

📧 Newsletter Unsubscribe

Click the "Unsubscribe" link at the bottom of any newsletter email. Immediate unsubscribe—no need to contact us.

🍪 Cookie Preferences

Manage your cookie preferences through the Cookie Settings button in our footer. See our Cookie Policy for details.

💰 Bonus Terms & Conditions

Bonus terms are set by individual casinos and may change without notice. Always verify terms directly on the casino's website before claiming a bonus.

🔒 Data Deletion Requests

Email [email protected] with your email address and "Data Deletion Request" in the subject line. We'll process within 30 days.

Mailing Address

For formal correspondence, legal notices, or postal mail:

GameGuard MX

[Your Company Address Line 1]

[City, State/Province, Postal Code]

[Country]

Note: Email is our preferred contact method. Postal mail may take significantly longer to process.

Social Media

Stay updated with the latest casino news, bonus alerts, and industry updates:

Social media links coming soon

Note: For urgent issues or formal inquiries, please use email rather than social media.

Expected Response Times

Inquiry TypeResponse Time
General Inquiries1-2 business days
Privacy & Data RightsWithin 30 days (legal requirement)
Accessibility Issues5 business days
Legal & Compliance3-5 business days
Affiliate Partnerships3-5 business days
Responsible Gambling Concerns1-2 business days (priority)

Business days are Monday-Friday, excluding public holidays. Peak times (end of month, holidays) may result in slightly longer response times.

What to Include in Your Email

To help us respond more quickly and effectively, please include:

  • Clear Subject Line: Briefly describe your inquiry
  • Detailed Description: Explain your question or issue
  • Relevant Information:
    • Page URL (if applicable)
    • Browser and device used
    • Screenshots (if reporting a technical issue)
    • Date and time (for time-sensitive matters)
  • Your Email Address: So we can respond (won't be shared)

Tip: The more details you provide, the faster we can help you. Vague inquiries may require follow-up questions, delaying resolution.

Language Support

We currently provide support in the following languages:

  • 🇬🇧 English (primary)
  • 🇫🇷 French (limited)
  • 🇩🇪 German (limited)
  • 🇪🇸 Spanish (limited)

While we strive to respond in your preferred language, complex inquiries may be answered in English. Translation tools may be used.

Privacy Notice

When you contact us, we collect your email address and any information you provide in your message. This information is used solely to respond to your inquiry and is handled in accordance with our Privacy Policy. We do not share your contact information with third parties or use it for marketing purposes without your consent.

We're Here to Help

Your feedback helps us improve GameGuard MX for everyone.

We read and respond to every message personally—no automated replies.