Self-exclusion is the most comprehensive tool for blocking yourself from online gambling. It's designed for players who recognize that gambling has become a problem and need a complete break. Unlike time-outs, self-exclusion is long-term and difficult to reverse—making it an effective safeguard for recovery. This guide explains how self-exclusion works in the UK, how to use GAMSTOP to block all licensed casinos at once, and what happens during and after the exclusion period.
What Is Self-Exclusion?
Self-exclusion is a formal process that blocks your access to online casinos for a minimum period—usually 6 months to 5 years, or even permanently. Once you self-exclude, you cannot log in, deposit, or play games at the casino. You also won't receive any marketing materials or promotional offers. Self-exclusion is a legal requirement for all UK-licensed casinos. Players can either self-exclude from individual casinos or use GAMSTOP, the UK's national self-exclusion scheme, to block access to all licensed operators at once.
How Self-Exclusion Works
Here's what happens when you self-exclude: -
You choose a duration: Minimum periods are typically 6 months, but you can select 1 year, 5 years, or permanent exclusion. -
Your account is blocked: You can't log in, make deposits, or place bets. -
Marketing stops: The casino removes you from all promotional emails, SMS messages, and direct mail. -
You can't reopen your account: During the exclusion period, you cannot reverse the decision or request early access. -
The casino monitors compliance: If you attempt to create a new account, the casino is required to detect and block it. After the exclusion period ends, your account does not reactivate automatically. You must contact the casino and go through a formal process if you want to resume playing.
GAMSTOP: National Self-Exclusion for the UK
GAMSTOP is a free service that allows you to self-exclude from all UK-licensed online gambling sites at once. It's the most effective way to ensure you can't simply move to another casino after excluding yourself from one.
How GAMSTOP Works
When you register with GAMSTOP: - You're blocked from all UK-licensed casinos, betting sites, bingo sites, and poker rooms - The exclusion covers new accounts and prevents you from accessing existing accounts - You choose a minimum exclusion period: 6 months, 1 year, or 5 years - The block cannot be removed or shortened once activated - After the minimum period, you can choose to stay excluded or request removal
How to Register with GAMSTOP
The process is quick and free: 1. Visit the GAMSTOP website (www.gamstop.co.uk) 2. Click "Exclude Now" 3. Provide your personal details (name, date of birth, address, email) 4. Choose your exclusion period (6 months, 1 year, or 5 years) 5. Verify your identity 6. Confirm your registration Once registered, GAMSTOP shares your details with all UK-licensed gambling operators. The exclusion takes effect immediately, and you'll receive a confirmation email.
What GAMSTOP Blocks
GAMSTOP covers: - All UK-licensed online casinos - Online betting and sportsbooks - Bingo sites - Poker rooms - Online lottery and gaming sites It does not block: - Unlicensed or offshore casinos (these are illegal in the UK and unsafe to use) - Physical betting shops or casinos (though you can self-exclude from these separately) - National Lottery ticket purchases - Non-gambling gaming sites
Self-Excluding from Individual Casinos
If you prefer to exclude from a specific casino rather than all operators, you can do so directly: 1. Log into your casino account 2. Go to "Responsible Gambling" or "Account Settings" 3. Find the "Self-Exclusion" option 4. Choose your exclusion period (minimum 6 months) 5. Confirm your decision 6. Your account is blocked immediately Some casinos may require you to contact customer support to complete the process. They are legally required to honor your request and implement it within 24 hours.
Why Individual Self-Exclusion May Not Be Enough
Self-excluding from one casino doesn't prevent you from playing at others. If you have accounts at multiple casinos or are likely to open new ones, individual self-exclusion is less effective. GAMSTOP is a better choice if you want comprehensive protection.
What Happens During Self-Exclusion
During the exclusion period: -
You cannot access your account: Login attempts are blocked. -
You can't create new accounts: Casinos are required to detect and prevent new registrations using your details. -
Marketing stops completely: No emails, SMS, phone calls, or direct mail. -
Your balance is protected: Any remaining balance is held securely and can be withdrawn. -
You can request a withdrawal: Even during exclusion, you have the right to withdraw your funds. Contact customer support to arrange this. If a casino allows you to gamble during an active self-exclusion period, they are in breach of UK regulations and you may be entitled to a refund.
What Happens After Self-Exclusion Ends
When your self-exclusion period expires, your account does not automatically reactivate. Here's what happens:
With GAMSTOP
- You remain excluded until you actively request removal - You can extend your exclusion for another period if you choose - If you decide to gamble again, you must contact GAMSTOP to be removed (after the minimum period)
With Individual Casinos
- You must contact the casino and request reactivation - The casino may require a "cooling-off period" (typically 24 hours) before reactivating your account - You may be asked to confirm you're ready to resume playing responsibly Most experts recommend extending your exclusion or seeking ongoing support rather than immediately returning to gambling.
Self-Exclusion and Your Account Balance
If you have money in your casino account when you self-exclude: - Your balance remains safe and cannot be forfeited - You can request a withdrawal at any time, even during exclusion - The casino must process withdrawals normally - Contact customer support to arrange the withdrawal Never let concerns about losing your balance prevent you from self-excluding. UK regulations protect your funds.
Bypassing Self-Exclusion: Why It's a Bad Idea
Some players attempt to bypass self-exclusion by: - Using a different email address or fake details to create a new account - Playing at unlicensed offshore casinos - Borrowing someone else's account These approaches are dangerous and ineffective: -
Unlicensed casinos are not regulated and may be scams. You have no legal protection if they refuse to pay winnings or steal your information. -
Creating fake accounts violates casino terms and can result in permanent bans and forfeited winnings. -
Borrowing accounts puts both you and the account holder at risk and doesn't address the underlying problem. If you're tempted to bypass self-exclusion, it's a strong sign that you need additional support. Reach out to organizations like GamCare or BeGambleAware for help.
Self-Exclusion vs. Time-Outs
Both tools help you take breaks, but they serve different purposes:
Self-Exclusion
- Long-term or permanent (minimum 6 months) - Cannot be reversed during the exclusion period - Accounts do not reactivate automatically - Best for serious gambling problems or long-term recovery
Time-Outs
- Short-term (24 hours to 6 months) - Cannot be cancelled but less restrictive - Accounts reactivate automatically after the period ends - Best for temporary breaks or resetting habits If you're unsure, start with a time-out. If you realize you need more support, escalate to self-exclusion.
Getting Support During Self-Exclusion
Self-exclusion is most effective when combined with professional support: -
GamCare: Free, confidential support via phone, live chat, and forums (www.gamcare.org.uk) -
BeGambleAware: Information, advice, and access to treatment services (www.begambleaware.org) -
National Gambling Helpline: Call 0808 8020 133 for free, confidential advice -
Gamblers Anonymous: Peer support groups across the UK -
NHS Gambling Clinics: Specialist treatment for problem gambling Recovery from gambling addiction often requires more than just blocking access. Support services can help you address the underlying causes and build healthier habits.
Self-Exclusion for Land-Based Casinos
GAMSTOP only covers online gambling. If you also visit physical casinos or betting shops, you'll need to self-exclude separately: - Contact each venue directly - Ask to be added to their self-exclusion register - Provide your details (name, date of birth, photo) - The exclusion is enforced by staff who will refuse entry if they recognize you Some UK casino chains allow you to self-exclude across all their locations at once.